Your local florist
1300 FLOWERS™ removes the guesswork of finding an exceptional local florist who will send fantastic flowers for you. As a tight knit network of handpicked florists, we combine an authentic boutique florist experience with the convenience and practicality of ordering flowers and gifts online or over the telephone. We have done the hard work for you by travelling all over the country and have found the best local florists in Australia. Each of our passionate florists has an intimate local knowledge and has been trading in their neighbourhood for years, so not only are you getting the most reputable service, your flowers are being handcrafted by a local artisan.
How we select our florists
As Australia’s industry leading florist network, we are passionate about flowers and partner with florists who share this spirit. We look for a wealth of experience, accreditations and a creative flair which shows in their innovative arrangements. Furthermore, our florists need to be professional and have an excellent reputation within their community. As we have very high standards, our florists need to reflect these in every single arrangement they assemble. Once we have researched a florist in a given area, we then speak with the business owner and ascertain their background to see if they would be a good fit for our network. After we have developed a rapport with our chosen florist, we then work to implement them into our network. With this care and attention to detail when selecting florists, we ensure we are getting the pick of the bunch. We then pass these benefits onto our customers, completely confident their flowers will be the most vibrant and fantastic in the neighbourhood.
Maintaining personal relationships
We maintain personal relationships with our tight group of handpicked direct florists and speak with them regularly. In fact, we seek to visit all of our local florists as frequently as we can to develop real relationships with them and their growers and suppliers. We don’t randomly sign them to the network and then forget about them like our competitors. With a constant stream of communication regarding orders for our customers, we ensure quality control, and because they designed our arrangements, they take great pride in creating them for you. When you choose 1300 FLOWERS™, you are given access to the best florists all over Australia.
Australian grown flowers
Your gift of beautiful flowers starts at the farm. Growers all over Australia produce some of the finest flowers in the world and we endeavour to use homegrown produce whenever we can. As a principle, we use Australian flowers grown and cut by Australian farmers whereever available. Some flowers such as roses are often imported from Columbia, Africa and India. Unfortunately, depending on their shipping conditions and the way they are handled throughout the quarantine process, the quality of these imported flowers may be significantly reduced by the time they reach Australia. We don’t rely on florists who use lacklustre blooms past their prime or those who deliver anything less than the best.
Fresh and fabulous
Once our flowers are cut, they are shipped by refrigerated vans to flower markets, ready for purchase the next morning. These conditions ensure that the flowers exude vibrancy and vitality when arranged. From there, our florists either select the best of the bunch from the markets or have them delivered to their shop. In many cases, the average time from the cutting of flowers to their arrival into florist shops is less than 24 hours which guarantees freshness and long life. Each bloom is carefully inspected before being arranged into your gift.
Caring for flowers
Flowers are living things, and once received, need to be cared for to ensure longevity. Boxed arrangements are low maintenance and come with florist foam known as Oasis which nourishes the flowers during transit. Simply water these flowers daily. For bouquets, gently cut the stems to help the flowers absorb the water easily. Change the water in vases every two days and remove dead blooms to prolong the life of remaining flowers. Avoid home made remedies such as bleach and do not place your flowers near a fruit bowl as ethylene gases from ripening fruit can increase the rate of flower deterioration. Flowers are beautiful creations of nature but they don’t last forever. By caring for your arrangement, you can increase the long life of your vibrant floral centrepiece.
Same day delivery service
For unexpected events and forgotten occasions, we are on hand to provide speedy same day delivery. Simply get in touch with us before 2pm on a weekday or 10am on a Saturday and we can guarantee your flowers will be delivered by 5pm for a business address or 6pm for a residential address. For funeral services, we can deliver elegant and tasteful flowers before the service begins. In some metropolitan areas, we even offer guaranteed morning or afternoon delivery for an additional $5. Our delivery charge is a flat rate of $11.95 pretty much everywhere across Australia which means you don’t pay any more than you have to.
We deliver all over Australia, from the very peak of tropical Darwin to the idyllic beauty of Hobart. From peaceful Perth to Sydney and to the coasts of Western Australia and South Australia, we have been delivering quality flowers and gifts for years. When you want to organise a flower delivery for someone special in Australia, it is as simple as a couple of secure clicks on our website or by speaking with one of our friendly customer service consultants. You can even order up to 12 months in advance.
How we deliver
Your flowers are treated with the utmost care to ensure they arrive in pristine condition. Our delivery drivers utilise air-conditioned vans, ensuring that no harm comes to the flowers during transit. If we ever have any issues with delivery, our couriers will contact you to confirm address details. If the recipient is not home, the delivery driver will leave the flowers in a safe place, if it is viable to do so. We want the recipient of your flowers to be surprised and filled with joy so we do our best to make that moment as perfect as possible.
Why are we called 1300 FLOWERS™?
We take the hassle out of organising flower delivery by making our business name our phone number. By doing this, we make it easy for our customers to connect with us and make the process of sending flowers as simple as it should be. Don’t waste time searching for florists when you have everything at your disposal right here. When you’re on the go, no matter where you are, simply call our easy-to-remember number and have it taken care of within minutes. It’s as easy as dialing 1300 FLOWERS™, that’s 1300 356 937.
What makes us different
1300 FLOWERS™ is a unique floral network in the Australian marketplace. We set ourselves apart in a plethora of ways. Firstly, unlike relay services like Interflora, we do not use thousands of florists. We understand how important the gesture of sending flowers is, no matter what the occasion. With this in mind, we have a local florist who services every suburb, making up all of your orders with care and pride. In doing this, we ensure dependable delivery and quality control. Additionally, we are an Australian owned and operated business with our head office based in Brisbane. Our friendly customer service representatives are highly trained in the nature of flowers. They are more than happy to help you choose the perfect arrangement, as well as take your order. Lastly, we are responsible for each and every flower order we send. We are always on hand to assist, handle all dispute resolutions in a courteous and concise manner and do not shift blame.
Meet our executives
Our executives are involved in the running of business each day and experience real customers firsthand. Not afraid to get on the phones during special events like Valentine's Day and Mother's Day, our CEO Alvin Ng brings a wealth of experience in retail general management and customer care to his role. Our Chairman of the Board, Jack Singleton specialises in marketing and advertising and oversees all creative projects within the business while Managing Director Anthony Rohde has extensive experience in IT management and engineering, handling daily execution of the business. Each executive brings different elements to the table, culminating in a successfully run company with happy customers, happy staff and excellent work/life balance.
Our Community Presence
Contribution to Charity
At 1300 FLOWERS™, we have a community presence that is unrivalled in the industry. For years we have supported CanTeen, an Australian charity devoted to helping teenagers with cancer. We also give our customers the opportunity to support them as well, by offering the option to donate up to $25 whenever they purchase flowers. We are also privileged to be supporting the Starlight foundation by giving donations as well as donating sensational flower arrangements to the charity extravaganza ‘5 chefs dinner’ in both Sydney & Brisbane. Additionally, we support the annual Xavier dinner to raise funds for the less fortunate.
Social Networking and Media
We make it easy for you to contact us by staying at the forefront of social media. Our customers can email us, call us, tweet us or post on our facebook wall. Our facebook keeps us in touch with over 20,000 happy customers and by using this medium we have been able to bring smiles to many faces. For example, our ‘Random Acts of Kindness’ project is dedicated to bringing cheer into the lives of everyday Australians by sending them a surprise bouquet of beautiful flowers. At 1300 FLOWERS™, we are down to earth and have a warm sense of humour. Please have a look through our facebook page to see some of our random acts of kindness, our charity support, and some fun pictures of our team at www.facebook.com/1300FLOWERS
We are not a vast relay network who will take your money and forget about you. At 1300 FLOWERS™, every customer is important. We work incredibly hard to maintain our high standards of service and whenever an issue arises we work hard to remedy it in a timely and efficient manner. Our customer service staff are on hand between 8am and 5pm to take your call, or alternatively, send us an email at firstname.lastname@example.org. Your peace of mind and satisfaction is our highest priority.
Our flower range
In partnership with our local florists, we have designed a unique range of over 60 sensational floral arrangements for you to choose from. Explore our website where flowers are categorised by occasion to make selecting the right gift easy and convenient. Make her the envy of the office by sending a surprise delivery of sultry ruby red roses, a plush teddy bear, some Moet Chandon champagne and delectable chocolates. For the man in your life, opt for a strong and steady native arrangement, bursting with the dusty red hues of Australian flora, creatively wrapped in a beribboned bouquet. We have soft pastel arrangements, flamboyant bouquets drenched in colour, tropical arrangements flourishing with Oriental lilies and cheerful bunches of gerberas. From traditional and classic arrangements to modern and innovative floral creations bursting out of ceramic pots, we have it all. With a selection of blooms bursting from boxes, baskets and bouquets, we have you covered when it comes to selecting the right gift for someone special. Because everyone is different, we have created a dynamic and diverse selection of flowers which will include something to suit you, no matter what your taste or budget. All Australians should have access to affordable flowers and ours start at below $50. We also offer great value specials, giving you 10-15% off seasonal blooms. The act of organising a flower delivery takes only minutes but the memory they create lasts a lifetime.
While we offer flowers and special add on gifts, we also offer a bevy of premium hampers that make the perfect present for loved ones, clients, and colleagues. Packed with popular wine and champagne, pamper products, delicious chocolates and gourmet sweets and treats, a hamper is a perfect gift to say thank you, or simply to show you care. Our ‘Happy Man’ hampers are a delight, filled with a range of tasty beer, nuts, and savoury goodies. Our ‘Sweets and Treats’ hamper’ is an explosion of chocolate, featuring an abundance of decadent goodies, as well as a Donna Hay Chocolate Cupcake Kit. Go all out with our ‘Moet Romance’ hamper, a truly memorable gift box with Moet champagne, a Royal Doulton scented candle, chocolate coated strawberries, ferrero rochers, soap and hand cream. Celebrate love in style.
Often, new parents are inundated with congratulatory flowers. If you’re looking to send something a little different, consider one of our thoughtful baby buds packages. Our sister company Baby Buds offers truly unique gifts that celebrate newborns, baby showers, christenings, and birthdays. Choose from special presents like our baby bouquets, which are artfully arranged baby clothes and teddies wrapped in mesh and ribbon. For a Winnie the Pooh tea seat, a baby record book, warm and comfortable new baby blankets, congratulatory hampers, toys, educational material and stylish gift boxes, it has to be Baby Buds. Peruse our website to choose the perfect gift for a new mum, new dad, or new baby.
Professional gifts help to establish business relationships, as well as show gratitude, say thank you or send well wishes. At 1300 FLOWERS™, our range of flowers and hampers make fantastic corporate gifts to celebrate holidays, thank employees for their hard work, congratulate a client, express sympathies or wish a colleague a speedy recovery. When you need a bulk order of christmas hampers, floral centrepieces for professional dinners and events or simply a bouquet to brighten up the office, all the options are here at your fingertips with 1300 FLOWERS™.
At 1300 FLOWERS™, we tailor business solutions for companies all over Australia. When you start a company account with us, we offer multiple log-ins to our website, as well as monthly invoices payable by stored credit card, paypal or or direct debit. Our corporate portal features invoicing by department or division, as well as personal account management from our customer service department. Bulk orders, events, and big occasions are easy with 1300 FLOWERS™. We can even brand hampers with your company logo for the perfect festive present.
Benefits of having an account
We offer you many user accounts on our website, allowing multiple employees to order flowers and gifts using the corporate account. We also offer product restrictions, so that purchases are kept within a price bracket. Additionally, we offer reporting for reconciliations, personal account management and excellent customer service. We give you the ability to order in bulk and cater to all occasions and events. For all your corporate gifting needs, make it 1300 FLOWERS™.